ROYAL FUNERALS PRIVACY POLICY
Introduction
Royal Funerals respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”), applicable financial services legislation and other relevant South African laws.
This Privacy Policy explains how Royal Funerals collects, uses, stores and protects personal information obtained through this website and through our products and services.
Information We Collect
Royal Funerals may collect personal information including your name and surname, identity or passport number, date of birth, contact details, residential address, email address, beneficiary information, funeral plan information and information relating to your interaction with this website.
We may also collect technical information such as device information, browser information, IP addresses and website usage data.
Purpose of Collecting Information
Royal Funerals processes personal information in order to provide quotations, administer funeral plans, process applications and claims, verify identity, prevent fraud, communicate important information, improve our products and services and comply with legal and regulatory obligations.
Marketing Communications
Royal Funerals may communicate with you regarding products, services, educational information and promotional campaigns that may be relevant to you.
You may opt out of marketing communications at any time by contacting Royal Funerals or following the unsubscribe instructions provided in the communication.
Disclosure of Information
Royal Funerals may disclose personal information to authorised service providers, professional advisers, regulatory authorities, payment processors and government institutions where required by law.
Royal Funerals will not sell your personal information to third parties.
Security of Information
Royal Funerals takes reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration and destruction.
While every reasonable effort is made to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Rights
You have the right to request access to your personal information, request corrections to inaccurate information, object to certain processing activities, withdraw consent where applicable and lodge complaints relating to the processing of your personal information.
Cookies and Analytics
This website may use cookies and similar technologies to improve website functionality, analyse website usage and enhance user experience.
By continuing to use this website, you consent to the use of cookies in accordance with this Privacy Policy.
Retention of Information
Royal Funerals retains personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory and business requirements.
Contact Information
Should you have any questions regarding this Privacy Policy or wish to exercise any of your rights relating to personal information, you may contact Royal Funerals using the official contact details published on this website.